Privacy Policy for UrbanThottam.com

Effective Date: August 12, 2025

1. Introduction

Welcome to Urban Thottam (“we”, “us”, “our”). We promote urban farming initiatives to bolster resilience, food security, and well‑being in Chennai and beyond. This Privacy Policy explains how we collect, use, and protect your personal information when you visit urbanthottam.com or engage with our programs (e.g., the Madras Mali Veg Garden Kit, Gift‑a‑Garden Mission, mobile garden kits).

2. Information We Collect

  • Information you provide: Names, email addresses, phone numbers, mailing addresses submitted through forms—e.g., for donations, newsletter signups, sponsorships like the Garden Kit Program.
  • Donation-related data: For sponsorships (such as the garden kit donation via Care Earth Trust), we may collect payment info—securely processed—or donation preferences, without storing full financial data ourselves.
  • Usage data: Browsing behavior, pages visited (including our knowledge base and product pages), IP address, browser type, and device identifiers.
  • Third-party analytics: Non-identifiable data collected via tools (e.g., cookies) to track website usage and functionality.

3. How We Use Your Information

  • To process donations, kit sponsorships, or program participation.
  • To send updates, newsletters, or progress reports (e.g., on Garden Kit missions) via email or WhatsApp .
  • To improve our website, personalize content, and better manage programs.
  • To fulfill requests or respond to inquiries sent via our contact forms.

4. Sharing and Disclosure

  • We share personal data with trusted partners (e.g., Care Earth Trust, Chennai Resilience Centre, NGO collaborators) only when necessary to fulfill your requests or donations.
  • We do not publicly share beneficiaries’ identities or allow visitor contact, in order to protect their privacy—this includes limiting direct visits or communications with families who receive garden kits .
  • We may share aggregate, non-identifying data (e.g., number of kits distributed). We will not disclose personally identifiable information unless required by law.

5. Cookies and Tracking Technologies

  • We use necessary cookies for site functionality and optional analytics cookies to understand how you interact with our site.
  • You may manage your cookie preferences via browser settings or cookie banners.

6. Your Rights

  • You can opt out of marketing communications anytime by clicking “unsubscribe” or contacting us directly.
  • You have the right to access, correct, or delete your personal data—simply contact us.
  • You may opt out of analytics tracking by adjusting your browser or cookie settings.

7. Data Security

We implement reasonable security precautions (such as data encryption and secure servers) to protect your personal information. However, no method is completely secure; we cannot guarantee absolute protection.

8. Children’s Privacy

Our site and programs are not directed at children under 18. We do not knowingly collect data from minors without parental consent. If you believe we collected such data in error, please contact us to have it removed.

9. Third-Party Links

Some of our pages (e.g., on the Gift‑a‑Garden Mission or partners’ sites) may contain links to external organizations. This Privacy Policy does not cover their practices.

10. Changes to This Policy

We may update this policy as our programs evolve. We will post changes here with a new effective date.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy or your data, please write to us at info@urbanthottam.com or use the contact form on our website.